Foodservice equipment in need of repair? Let us help get your operation back up and running with minimal downtime.
ONCE COMPLETED AND SUBMITTED...
Your form is automatically submitted to WDC, plus one or both of:
the authorized local service company (determined by postal code), and/or B) the manufacturer’s service department.
The manufacturer will confirm the warranty status.
They will authorize their service team to proceed. The end user with the service issue will be contacted directly by the service company to arrange a suitable time to schedule an initial service call.
PLEASE CONTACT WDC DIRECTLY (orders@wdcolledge.com) IF YOU DO NOT RECEIVE AN EMAIL CONFIRMING RECEIPT OF THE SERVICE REQUEST AFTER YOUR FORM HAS BEEN SUBMITTED.
Fill out the form below for service. You will receive a confirmation email once the form is submitted.
When you submit your information to our service request portal, you are immediately notifying a number of key groups that can help speed up the response time to your service need. The closest local authorized service provider (determined by your postal code), the manufacturer’s service team, and two of our support teams at WDC receive every submission. Your local WDC sales representative will also be informed of your request. An email confirmation that the request was received will be sent to you and any other individuals you identify in your message as people that need to be notified. The local authorized service provider will reach out to you, in order to schedule a time to visit.
Our goal is to instantly connect everyone that can help get you service quickly.
